Premier America Credit Union in Camarillo, CA

I tried to withdraw money from this bank before new years day using my fiances card it did not dispensed the money but was deducted from his account reported it immediately that night to the last person that night which i believe it was the manager although they were already closed she spoje to ne cause i told her it was an emergency she turned or close the drive up atm after n i told her that the machine was not properly working and was afraid someone might take the money i was trying to withdraw i was told by her to let my fiance fill out firm the next which he did its been more than two weeks now and his hard earned money is not returned in his account yet when he calledafter a week they said it was not submitted yet why? The manager told me that night when she checked the machine that it did not dispense money then why is it taking too long to solve this issue i have to withdraw 200.00 dollors from the walk up atm that same night cause i was not given cash at the drive up atms has camera also its more thsn two weeks now and the money is not in his account yet i dont think he will bank on this establidhment again the manager does not know how to deal with people im glad i dont bank there myself.Just be aware if the atm malfunctions youre screwed.

I was first with Pt. Mugu, then Pacific Oaks and now Premier America. It's fine, but I prefer a more local based bank. Also, as the have changed the entrance, there is not a bike rack in the front anymore, and the walk up ATM is in a not so good location.