Freeway Funding INC in Camarillo, CA

Great custom services and flexible terms. Thanks guys

Horrible customer service! I have had my car for a couple of years now. My payment was due yesterday and when speaking to them and letting them know I just got out of the hospital today but would be making my payment as soon as possible no later than Monday she told me she cannot approve that because the bank wants it today and the calls will continue and there will be a late fee. I'm fine with the late fee but really you're going to continue to call worst customer service.

I DON'T LIKE LEAVING BAD REVIEWS, UNLESS THERE IS REALLY HORRIBLE CUSTOMER SERVICE. I CAN DEAL WITH BAD, BUT HORRIBLE IS JUST UNACCEPTABLE DEFINITELY WOULDN'T RECOMMEND THIS PLACE TO ANYONE. ASSOCIATES ARE RUDE SHORT OF WORDS AND IN NO WAY ARE THEY THERE TO TRY AND HELP. IF I COULD ID GIVE IT 0 STARS.

They are rude, non professional and disrespectful. They call making threats and doesn't have any compassion nor understanding that there are things that happen that leave you in a hardship. They ignore the ten day Grace period that everyone has by California law and call multiple times a day after on one day past the dye date. I wish I had never financed through this company, it's been a pain in my ass since.

THE ABSOLUTE WORST CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD. I called to make a payment on my sons account that I am a co-signer on directly from my bank account and was told I could not, then stated that I Would mail a check and overnight it and was told that my check would not be accepted and when asked why not, I was informed that they were just following policy. So then I was transferred to the absolute rudest woman ever named Wohana. Who is by all means on her High horse in the way that she speaks to people and knows nothing of customer service nor does she care to try and get resolution to a situation. I was directly told that it had to be western union "TODAY" or she would be forced to make a decision on the account. The account isn't even two months past due, per the standard decision making time per attorney info given. I train many staff members and office teams on providing quality customer care and specialize in account resolution procedures. Wohana knows nothing about customer service, nor does she care about you as a consumer. She responds as though you have nothing but ill intentions. She shows no compassion nor understanding and offers no options. I simply wanted to pay the account for him. Who would have thought that this was going to be such a difficult task .When asked to speak to a supervisor or someone above her, she said she was it. there was no one above her who could make any decisions on this account but her. I wonder if the owner knows how his company is being run. Unfortunately I am having to get my attorney to finish this transaction for me. Such an unfortunate event and waste when things can be handle so simply.