Credit Lending Services in Burbank, CA

I do not recommend this place to anyone they are very rude and inconsiderate. They ask questions that are none of their business when it comes to how you came up with the payment. They also are not helpful at all when it comes to them taking your car in the middle of the night. Jorge the SUPERVISOR is the least helpful and i hope that you choose not to do business with this company ever! so glad that we do not have to deal with them ever again!

Very rude staff. They make you feel like you are worth nothing. Staff act like they owned the place lol.

I have been in business with CLS for a year and a half now, and I have to say I do agree with the reviews I read on here. Every time I had to interact with any of their staff members, they were all rude, disrespectful, and so not helpful, until I got to talk to a NEW STAFF MEMBER, Don R. Tatosian, and he is the only reason why I am leaving this POSITIVE review. -Even though Don is new, he took the time to answer all my questions, was so helpful, respectful and polite. Don went beyond his duty and literally made my day! Don, please, stay the way you are, I understand it may be very challenging to do what you do for CLS, but you are making a HUGE DIFFERENCE in CLS Customer Service!!! I hope your boss will realize how lucky he is to have you on board, you are a true GEM! Thank you again :) Anthony

Worst lending company! I agree with the rest of the reviews, the staff are unbearable! They interrupt you while you're still talking, scream at you, very unprofessional! I will never recommend this place to anyone! It's ridiculous!!! Go give your business somewhere else. This place doesn't deserve your money!

I don't agree with the rest of the comments. I lost my job a week before my first payment and have been late every single payment for 3 or 4 months. Instead of going straight to repose my car and be rude (I used to work in collections they could have been rude if they wanted to be) they asked what is going on with me and had understanding. The manager Don and the senior collector Omar teamed up together and figured out a way to wait and give me a millionth chance rather then reposing my car after being 33 days late!! There very nice and polite on the phone I didn't feel disrespected I felt an understanding. After blocking the number numerous time they called me with other numbers and TALKED WITH ME to figure out a plan. Don and omar understand sometimes life happens although they are still concerned with there buisness. By the end of the day, they didn't have to work things out with me but they did. Because of Don and Omar I slept better at night knowing if I woke up my car would still be there even after being late 30 days and breaking a bunch of promises. I was given a chance to get back on my feet. If you communicate with them and come with a DECENT attitude and not act like the collectors are the problem, they will work with you. After all, what do you except a auto loan bank to do when you owe them money and you aren't answering your phone? Thank you Don and Omar for your outstanding service!!!!! ** there was a knitter girl who was really nice and helpful also I forgot her name. I think it is was Susan or something. They're all nice