HSBC Bank in Beverly Hills, CA

Absolute morons. with 2 minutes research I was better versed on the banks policies than the account manger I spoke to. He gave me the number of a business account manager to call to answer my questions and I later discovered he gave me the wrong number.

Worst US based bank by far - i have banked with them for 20+ years in the US and am a "premium" customer. I couldn't dump them fast enough. The team at Beverly Hills are so arrogant and have zero customer service and i totally agree with other comments that the bank is extremely uninviting. I have since moved to Wells Fargo - what a difference ! ! !

Access to atm shut down after 4pm wtf

There are so many good banks out there that we do not need to deal with this , you will not get a hold of anyone. Their hours are very bad. Do not bother…

Worst bank ever!!!!!! Twice we have driven to this location to add me to my husbands account. After waiting for my debit card on these two occasions I contacted the branch to verify one had been ordered. Only then do they tell me that Thry had me sign the wrong paperwork and I was not added to the account. If I hadn't contacted them I never would have discovered their mistake (for the second time, mind you). The second time I dealt directly with Roman Khan branch manager. ZERO APOLOGIES FROM ROMAN KHAN for his mistake.