American Southwest Credit Union in Sierra Vista, AZ

I wish negative stars was an option. Horrible experiences with customer service. No one ever returns phone calls, they will leave a call on hold for extended amounts of time, forced to stand in multiple lines because no one person can do more than one type of work.

I'd give 0 stars if possible. This bank just sucks. I usually give honest reviews of my experiences so this is it. Customer service, horrible at best, tried to fix my account from some erroneous overdraft fees and was treated like I'm the cheat. This bank waits to update so they can charge you fees, I can't make this up. On top of not answering calls, closed on the weekends, good luck trying to purchase anything on your debit card. Every time I go to the mall or shop online it's the same deal, they block my card, but they aren't there to unblock it on the weekends, when I'm shopping and need my cards. I notified them and visa on several occasions to NOT block or restrict my cards but here we are Saturday morning Internet shopping and I can't buy anything because they've blocked my card again! As much as I despite bank of America at least I could use my cards when I needed to. ASCU GET BENT!

Tellers Not friendly at all I dread going in there once a month.

Rude tellers, weird hours, and unless you have account there they won't even break a larger bill. I've honestly never seen a bank that seems to dislike dealing with money or customers as much as this one. Take your money and business elsewhere

Rude tellers rude so called bankers. You try to call on phone Noone answered you go up there to credit union. They ignore calls that come in. I will be moving my accts soon. Don't go there