U.S. Bank Branch in Queen Creek, AZ

Poor customer service., by Manager of all things. Very arrogant and condescending. Never had a bank refuse cash.

Great customer service, and a pleasure to conduct business with.

I just personally witnessed extremely poor customer service by the manager Jackie. She was extremely rude to not one but two customers. She talked to them like they were lower than her and raised her voice unnecessarily. She berated customers and was not helpful in the least. Seeing how they treat their customers has caused me to completely switch banks. I will not be there again.

Applied for a home equity loan and subsequently a checking account. Worked primarily with Jackie (the manager) and Jennifer (asst. manager). Both very professional and ensured my loan application went as smoothly as possible, answering all my questions and concerns along the way. The bank's physical location is in Safeway at Queen Creek and Power intersection.

Worst customer service I have ever received in my life. I went in to open a new account and the manager refused to open one for me. She said she didn't believe that I would use the account. I would not recommend this location or this bank to anyone.