Wells Fargo Bank in Peoria, AZ

Wrong information

Worst service ever have to have a banker verify that the check is good before they can cash it and its drawn on wells fargo

I have been a customer here for 7 years I know these people I see them very often they are ALWAYS friendly and there to help me. I love this branch I would go anywhere else.

First off I like Wells Fargo, I do my business there with very little problems. This branch is close to my house so I went there. When it first opened a few years ago this was a very nice branch, with nice and helpful people. Now they have had 2 managers in a row, with the current one, Orlando Gutierrez being particularly horrible. He is rude, egotistic and like to break the rules of his own company. He, and his people have been reported to mess with peoples accounts without permission, open accounts to meet quotas without permission and closing his branch early on many occasions. Top this off him and the personal bankers at this branch are rude, and unhelpful. The last two times I went there customers were yelling in the branch because they are so upset at these people. I went to another branch today to do my business, I told them that I had a bad experience at Wells Fargo and they guessed it was this branch and Orlando that were so bad. The worker at the other branch said that most people who work there either quit or leave, and that he personally processed 14 complaints about that branch in the last month. Whatever you do, help yourself out and don't visit this branch, there are too many nice people at other branches in the area to make yourself deal with this.

The Branch Manager Dominic Is tactless and rude, he has no idea what customer service is, when O asked for the General managers contact information he refused to give it to me because he was in the wrong! I get everyone has a bad day but name calling is not OK especially in bankinf