MidFirst Bank in Chandler, AZ

I have numerous accounts here and was desperate to leave the big bank ( Wells Fargo / B of A ). When I first joined I was so happy, they went out of their way to please the customer. After being with them for 2 years, the experience declines consistently. Last Saturday I went in to open an account and on a Saturday they have one person to help. The teller says to me " most banks are closed on Saturday and we are open ". She says Arizona Bank and Trust is closed. Great info. They do the whole " hello, how is your day, what are you doing today and think that is good enough. I see random fees charged occasionally that I don't understand but my main thing is when you ask questions to the tellers or give your opinion on something they are combative. I said " you only have one person on a Saturday to help and the response is most banks are closed and don't be rude to me ? Close to moving banks, not that they care. They are losing what made them special as they grow. Not much different than the big banks. By the way, Dave at the Gilbert branch is always trying to help and always working. Nice guy.