Chris is the only guy willing to help people out. The rest of the employees make the shop undesirable. If Chris isn't working that day I take my business elsewhere.
Ardem Azazian | 2016-03-01 05:03:33
Bought a PS4 and one of the remotes was not functional. Asked them if they can do anything for me. I approached them in a happy mood and they refused to do anything for me even with receipt in my hand. Said the remote was working when they had it. Keep in mind that the remote is really sticky like little kids spilled juice on it. Said if I wanted anything done. I'd have to return the whole thing and for store credit only. And they were extremely disrespectful. The manager was who I spoke to. I am never doing business there again. Apparently they don't care about their customers or even keeping them.
THE IMMACULATE PERCEPTION | 2015-12-15 05:02:04
I have been going to this pawn shop quite often for almost three years and on the surface there is not much difference between them and any other place...it's a pawn shop. But I have found some great buys at USAP + their staff is courteous, yet cool, as well as professional. Today, I had a major issue with an item they sold me. With this particular item, most people would have done ABSOLUTELY NOTHING! Not only did they solve my issue but they did quickly and with courtesy. They did not for a single moment make me feel like my issue would not get resolved...it was a great experience. I can't recommend this place enough.
roberto michel | 2016-05-26 21:51:48
Everyone at USA Pawn is extremely knowledgeable and willing to help meet the customers needs. Highly recommend to any either looking for a pawn ot a great deal on a product.
Gerald K | 2016-07-11 23:27:05
Emily the blond is quick on the draw for the most part but a sweetheart in her own way. She helped me out a lot so I give her a special thank you. Now guys the gorgeous Mexican chick will make you buy everything in the store! Lol Overall I've been able to find the things I've needed from this one store. Everyone is nice friendly & treats you like a family member. I've recommended this store to a few of my co-workers already. Great team effect, great spirit, great prices, love the welcome you all give me. See you guys soon! P.S. thanks for two games