Regions Bank in Harrison, AR

excellent service, they take care of the customers needs with friendly faces

We recently moved to the Harrison area and was looking for a local bank. Harrison has numerous banks but against the advice of my wife I opened an account with Regions Bank. I started by trying to open it online but that system is broken and requires you to go in person to open the account. We then went in person and finished the application, showed our id's, applied for debit cards and checks and was told by Brandi, the manager, that she would take good care of us and we would be very happy with their service. The checks arrived as did the debit cards, we deposited a healthy balance and used the account to write one check and 2 electronic payments. A month later without any notice we received a letter from Brandi and a check closing our account! We went in person the next day and Brandi was suddenly a new person with zero customer service skills. She said they (corporate) had been trying to contact us because they couldn't verify my wife's last name. All the correspondence was sent to an address that my wife had over 10 years ago not the local one on file. Brandi's only response, "Have a nice day, Have a nice day". Do a search on "my account was closed without reason by Regions Bank" and you will see that we were not the only ones affected by this bank. We will never do business with them again. Lesson learned.