Arvest Bank in Bryant, AR

It's very hard to get anyone on the phone at the local branch. You will be forwarded to a corporate call center every time. You will not receive a personal touch at this bank.

I went into Arvest Bryant Branch wanting some help on how to improve my credit. Ive been doing well on my own but was hoping for a little advice on how to improve my efforts. I explained my situation in detail, described my efforts, showed my credit score on several apps I've been using to help guide me and asked if a small loan would help. They said I should try somthing else....I thought based on our conversation they was being helpful to my set of circumstances. So I trusted them with my best interest. The called me several days later saying I was denied because I show zero credit history. I all but knew that, thats why I was there. So here's my problem. I went looking for help on how to improve my credit score. They offered no help. No consulting, no advice based on everything I said. They was only all too eager to run my credit and negatively impact my credit score.....Its a bank. I know.... just dont be foolish as I was to think they are there to help you. At best they are burger flippers in nicer cloths.

In all my years of banking with Arvest, I have never encountered a problem until today. I went in to the Bryant location to withdraw a dollar amount which needed an "override". So once the person who was suppose to give the override finished messaging her manager about what should she do, she then tells me that she doesn't feel comfortable giving me that amount. Even though the deposit was days ago, pending but not on a hold and all funds are available. Not to mention the deposit is reoccurring every 3-4 months. But she didn't feel comfortable?! Not that a policy states it but because she felt uncomfortable. I then called customer service and they stated that once funds show available, regardless of the amount or feelings, they will have to honor it because it's in there!!!!