Regions Bank in Bentonville, AR

Terrible, rude and lack of concern from Branch manager to the 2 tellers. I waited in line like you should patiently while Marisa Finnished the customer in front of me as I waited 3 cars pulled up at drive up windows. They procedded to help all the cars before me , when I was in line first and longer. I was to pick up money from a customer from western union and Marisa asked for my SS# I told her it wasn't my form of ID she demanded it and so did the other teller. They said it was western union that needed it. The other teller said we as Regions bank need it and branch manager didn't help in any fashion he stood there and said have a nice day as I left the building. What a bunch of rude unprofessional liars. I would never step foot in a Regions bank ever again. It's real funny I went to another WU facility and no mention of SS # . Call any of their help lines you have to give them your SS# just to talk with anyone.

The worst service I have ever received. Simply went in to cash a check from a customer of mine. They were very rude and offered no help at all. When I commented on their poor attitude the response from the manager was to take my business to Arvest bank. THANKS FOR THE ADVICE!! I WILL ALWAYS BANK WITH ARVEST

Slow and unfriendly. Unsure even how to pull a previous copy of deposit slips. Task I havee been able to resolve at other banks promptly take forever here. In side of location needs a make over.

Never had any issues with this branch. They're always helpful and friendly when I go in.

We were in florida for spring break and out debit card got hacked. our entire checking account was wiped out and we found out on a Saturday night. We called the after hours people twice and was told there was absolutely nothing they could do for us. We were stranded 6 hours from home with nothing in our bank account. Even after we were able to get back home on Monday we went into the bank and we told that they had a full 10 days to credit us back the money that was stolen and they couldn't even dispute the charges on the account until Tuesday morning AFTER the charges had posted the account instead of being in Pending status. This is the worst possible customer service I could ask for. Needless to say, they will no longer have our business. We've been with them almost 10 years. Anyone else that I have talked to their bank turned around and credited them back immediately and handled everything else with the police department