America's First Federal Credit Union in Leeds, AL

Best Credit Union ever!! Leeds branch rocks!!!!

My wife and I went to americas first because of all their advertising on auto loans and how great they are, we were approved in minutes for a loan of 8000 dollars with a low interest of %5.....GREAT!!! we drive to GEORGIA from BIRMINGHAM to get the car and it wasn't as expected. So, we look around while there and find a NEWER car with LESS miles. Call americas first back, great no problem, even lower monthly payments than first anticipated, GREAT DEAL. DRIVE BACK TO THE CARLOT AND SPEND THE NIGHT IN GEORGIA. We get the car lot to run the papers, fax them to americas first where we have ALREADY BEEN APPROVED, DRIVE BACK TO ANNISTON (the closest americas first) after spending the night in georgia, make it all the way there and they tell us "OOPS, our mistake, we cant finance it for what we already approved you, only DOUBLE THE PAYMENTS with more money down." after we tell them the situation and complain, the best answer we get is "sorry wish we could help" sad thing is i was so impressed with all their grand ads and commercials i was about to change all of my banking over to them. when i went back in and talked to the branch manager she was extremely defensive, and seemed more concerned with blaming my wife and myself than admitting that they miscommunicated. the worse thing is it was the actual branch manager who pre-approved us and even went as far as telling us exactly what to get the dealer to fax them so they could finalize the loan and "have a check waiting." Glad they showed their true colors and only wasted 300 DOLLARS of our money before i made that mistake!!!