1st Family Mortgage Company in Huntsville, AL

Full info about 1st Family Mortgage Company in Huntsville, AL

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1st Family Mortgage Company
Address: 900 SW Merchants Walk, Huntsville, AL 35801, USA
Phone: (256) 425-0105
Site:http://www.1fmc.com/
Time Work Monday: 06:00-21:00
Tuesday: 06:00-21:00
Wednesday: 06:00-21:00
Thursday: 06:00-21:00
Friday: 06:00-21:00
Saturday: 08:00-16:00
Sunday: close


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About 1st Family Mortgage Company

This page contains all information about 1st Family Mortgage Company in Huntsville, Alabama (AL), including address, website, phone number and reviews

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Review 1st Family Mortgage Company

V. Hughes | 2016-05-06 02:30:37
Jason Norton was very helpful. He kept us informed throughout the process and maintained timely updates each Friday (and more often, when needed). Everything was explained and the process was very straight-forward. Our refinance actually went better than expected, and we ended up saving more on some areas we hadn't considered (my car is now paid off). Go check out Jason and the 1st Family team -- they will treat you right!
Leon Cooley | 2016-08-31 00:36:36
1st Family is GREAT. Jason did a very good job with our loan making sure we closed quickly. Kept us informed. And we are saving a lot of money seeing we are on a fixed income. Call Jason and the staff at 1st Family and they will help you.
Amy Hancock | 2016-10-26 19:34:43
Update on our CRAPPY situation with 1st Family Mortgage. We had decided to go with another company. The new company was a dream to work with. We were waiting on the approval from FHA...well to no surprise our appraisal we had done with 1st Family was invalid. FHA would not accept the appraisal because there was some discrepancies. Yet again they have screwed me over. I wrote Conrad and said I wanted to talk to him. I received a call from his vice president. He said they wanted to make it right and presented me with two options. Basically one reimbursed us for some stuff we had to have done and the other was a lower rate. We had decided to go with one of their options. I call the vice president Monday morning and well those are all off the table. He apparently had no business in giving me any offers because Conrad did not approve those. First of all if you are doing business with a customer you need to have all your numbers right and if you don't have the authority to give me options then don't call. Conrad should have been the one to call. Each time we would talk to them the cash back we were suppose to get back was $1000 less. I understand when you give me numbers they will be different from a few hundred dollars but several $1000. You need to get your crap together before you approach a customer to make it right. We decided not to sign with them because frankly I wouldn't feel great about signing with them. I would have felt it would have been a deal with the devil. I have asked them to at least refund me my appraisal since apparently their appraiser can't do their job right. They have yet to respond. Do not use these guys! You can find lower rates and definitely closing costs! If for some reason you do go with them. Use a different appraiser and do not use who they recommend. I am sure their are some kick backs going on there. Do not use their termite either! Do research you might not need a termite if you are doing a refinance. We royally got screwed over from 1st Family and I hope no one else suffers the financial costs we have. They are not worth your time or money!
Kale Bigham | 2017-02-28 00:50:27
Do not waste your time with this company!!! They will get you all set up for a mortgage loan and then never call you back.
Bobby Worley | 2016-12-07 19:40:14
Great experience. 3 years ago I had a 480 score but now I am buying a home. Was turn downed elsewhere but Jason Norton and the team at 1st Family Mortgage got this done quickly. Could not have gone better. 1ST FAMILY MORTGAGE ROCKS.

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