First Federal Mortgage in Florence, AL

I used them on my first home purchase 3 years ago and the process was great. Since then, the mortgage officer I used has left the company and I am trying to purchase another home but can't get anyone to call me back. Very frustrating..

My husband and I used Susan Beckett as our Mortgage Broker during our first home purchase. She provided amazing customer service. Buying a home can be a very stressful and intimidating process, and she took the time to explain everything to us and graciously walked us through the process. I highly recommend her services and plan to use her again if we ever purchase another home.

Susan Beckett and her team at First Federal Mortgage are the best at meeting your needs for a home mortgage loan! We have used her multiple times in the past. With each experience, they have been quick, efficient, and organized in the lending process. I would HIGHLY recommend them to anyone looking for a lender!

The lenders with First Federal Mortgage are among the best in the area. They follow-up with the realtor letting them know where they are in every step in the lending process. The clients are always happy with their lender and there are never surprises at the closing table. I highly recommend First Federal Mortgage if you are thinking of buying a home. I have personally used Susan Beckett and she is smart, knowledgeable and available - even on weekends.

My husband and I just used 1st fed to obtain our mortgage, and the process was made easy by everyone involved. From the very start we knew what we needed. Susan Beckett was our loan officer. She is very friendly, and explained the process to us in detail. Which calmed our nerves haha! Everyone was friendly and extremely thorough. If we had questions they were answered promptly. I would recommend 1st fed for anyone looking for a mortgage.