This page contains all information about Express Check Advance in Auburn, Alabama (AL), including address, website, phone number and reviews
michelle l | 2016-03-31 04:52:26
I had been with this company for about 3 years. I had been going to this company mainly for payday loans. Sept. of 2015 i went in to do a title loan. (Did not really know it was an actual title pawn). So i sit down with one of the sales person's to discuss what i wanted to do. I explain the bad experience i had with a title pawn business years prior and that i did not want to get back in the same mess again. So, as we discussed what i wasn't looking for, this person explains that they did business TOTALLY DIFFERENT than the company i had gone to. This person explained to me that i could be set up with a certain payment for a certian amount of time then i would be able to get my title back. I kept repeating myself that i had just paid my truck off and that i did not want my title to be out for a long period of time. Again, i kept repeating myself. After that, i told this person that i wanted to think about it. Now if i tell you that i don't want to go through what i did with another company and you tell me that your company does something totally different, that's what i am going to believe. So when you know that your company operate the same way as the other company that i mentioned, and you tell me something different, i call that misleading for whatever reason. So when you set me up a certain payment for a certain amount of time, i expect to get my title back. I found out that i had been mislead a few months before i thought i was going to get my title back. I had put in $ 1,200.00 just for a file to stay open. $250 per month for 12 months. Mislead. I was only paying $2 toward this every month. All i got out of this whole thing was "i'm sorry". I even called the corporate office. The same thing. So i went to an actual finance company to buy my title and start all over again. I am very disappointed in this company. If this person would have came out and told me that they did the exact same thing as the other company, i would have NEVER GIVEN UP MY TITLE!!! Lesson learned. The only thing that this company did differently was that they did not make you sign a contract repeatedly. So i wonder how long were they going to let me pay $250 on a $2500 pawn? Forever or until they repossessed my vehicle? When i talked to corporate i was told that the person i did business with said they did not explain it to me they way i said it. I guess the customer isn't alwalys right. But i know what i was told. So, for all of this being said, i will not longer do business with this company. So again, LESSON LEARNED!!!!