MAC Federal Credit Union in Fairbanks, AK

If your looking for a vehicle lone then this is where you should go. They are the only banks willing to give people like me, who only had a job a few weeks a chance. and at a great interest rate.

We had the Spenard Stack, Cinnamon Roll French Toast and their bloody mary. Everything is amazing and the service is stellar.

If I could give zero stars I would. First time customer to this bank so I came in at 5:30pm they did not want to help me finalize my loan because they obviously have to get off right at 6:00pm. I tried talking to the lady in front whom was very rude and just gave me the go around cause she was too busy and "if I got helped they would get off late" very bad experience... horrible staff. very unpleasant visit.

HORRIFIC Fees! I have never been fee'd so much in my life! You'd think screwing people out of that much money the customer service would be quality. But it's not, they have a "policy" of these fees and being unable to assist with them. I hear they used to be a reputable establishment who dealt fairly with their customers. Those days are GONE! If you can afford several hundred in fees over 4 days, by all means, bank with them. Otherwise, I would recommend looking into other local banking establishments who actually value your patronage and will fairly listen to you and address your concerns -- they do exist. Don't settle when you do have other options!

The absolute worst financial institution that I've ever done business with. I had to leave town on short notice, and the only bank card that I had with me was my MAC credit card. When I attempted to get gas, 300 miles away from home, MAC had LOCKED my credit card because I was ONE DAY late on the payment. Had I been in town, I probably would have come in and made a payment! I called MAC in a panic because I have no other way to get gas to come home, and they tell me that NO exceptions will be made for me, and that's "their policy". Mind you, my account has never been in poor standing. They had no compassion or willingness to resolve this issue. When I told the woman that I will be paying off my balance and removing my business, if I ever find a way to make it home, she said "Okay". I have never been treated so poorly by a financial institution, and I've never heard of any kind of "policy" like that anywhere else. These people should be ashamed of themselves.