Northern Skies Federal CU in Anchorage, AK

I adore this bank! You can call them and immediately get a response from a human operator, not an automated system. They have yearly barbeques and host events for members. They gave me the lowest rate possible when I switched my car loan over to them (2.54%). I am a very happy customer and would recommend them to anyone. Friendly and knowledgeable staff at both branches in Anchorage. If you live in Eagle River like I do, NSFCU has contracts with other federal credit unions in the area and it is very easy to utilize :)

I like this bank but it's hard to do anything online so I try calling but they never answer their phone at either location. Tried to call 3 times today through out the day to no avail.

This bank has been able to help me do so much! They are super friendly and make sure there customers are satisfied and I don't think you would find a single customer that isn't happy and satisfied with them. Best bank in anchorage !

Im giving one stars for reasons that most people wont run into while being here. I received a loan through Northern Skies to be able to purchase my 2008 Tribeca. Before finalizing my loan my loan advisor offered my a few programs to add. One of them being Assure Guard. She showed me what it would cover and what is not covered under their policy and it looked great, so I thought of course! That was about a year ago. Now, this last month I brought my car in for repair where they informed me that my CV axles needed to be replaced (this is one of the things shown to be covered). When the repair shop called to file the claim the company denied it because their was a slight tear in my cv boot which voids any warranty on the axle. If I would have known what kind of extended warranty company this was I would have never purchased assure guard. I was never shown these conditions that the company states they have and I blame that on Northern Skies for false advertising. This warranty added over $1,000 on my loan, and won't even be covered what it said it would. Northern Skies, I appreciated you a lot more before I realized you were okay with selling people crappy extended warranties just to make money. Go read for yourself how terrible the reviews are for Interstate National Company that offers assure guard.. All of them are negative with most cases having the same issue I'm having.

I've been with this Credit Union since 1975 (RAAFCU) I e watched it grow from a tiny little business into a competitive and competent financial institution over the last 40 years. They are stable and still friendly. This is my forever banking home. I may not know some of the newer folks because I don't have to go in to do business as often anymore but if I have a question or problem I can always get answers and help. Love you Northern Skies, you rock!