I was on the phone for 1 hour - spoke with James, who could not help me. James had me on hold for 10 mins. when Sheneki came on the phone - After giving her all the information I had given Lisa, James, and Sheneki I was told to file out the form and send it in - she said there was nothing else they could do for me. I have informed each of these people that I have had the same checking account for 44 years. Capital One is only the last of 3 banks who have own the bank. I will shop around to see if I can find some bank who would like my business since Capital One does not seemed to want it.
Motley Paw | 2015-08-27 14:47:40
This branch is very convenient for me because it's close to my office, but I wish there were more closer in town. Nice and helpful staff!
Caitlin D'Agostino | 2016-10-21 21:22:32
Michael was amazing to work with. Best customer service you could ask for. Love capital one ♡♡♡