I have my auto loan through Utah First and have always found the employees at this branch to be helpful and nice to work with. There was some confusion with my insurance and payments and Jeana from the collections department was easy to reach, quick to respond, and willing to solve the issues for me. I really appreciated it.
Juanita Atencio | 2014-02-13 03:52:44
I have been with them for years! Loved them up until about 2 years ago. Something happened and they all just turned to crap. Now they have absolutely NO internal communication! Had an issue with my account, so I called. Supposedly worked out a plan with the person that I spoke with. Later found out that none of that was communicated to anyone else. Spoke with another teller and they said that they would "make a note" of it. Yet again, did NOT happen. Got screwed out of money that I busted my butt for! Oh and apparently they "reset" everything recently which is why I got screwed. You can insert and eye roll here. Anyway, they use to be awesome but now.... not so much. Take your money elsewhere!
Vaha'iFefeka Samani | 2016-11-15 01:55:01
Been with Utah 1st for about 30 years now and nothing but the best, thank you.