Firstmark Credit Union - O'Connor Branch in San Antonio, TX

Great customer service

Charged me 28 dollar overdraft fee despite my card not over drafting and wouldn't remove it because "we've removed 3 fees already"

Bank charges 2( -$28) ($56) overdraft fee for a $1.88 debit card charge bringing the account tp -$57.88. Asked them the reason for me been charged both fees on one overdraft ? Answer was the system does not understand logic. The Mgr I spoke to on phone went ahead and said "if you like call a thousand times, fee will not be waived cos it is not bank error" . Simple Maths.. overdraft $1.88 is only supposed to incur a $28 fee not a double charge. I would not have my enemy bank with FirstMark CU. Terrible experience

I have had nothing but complete satisfaction from FirstMark since 1992. They have work with me in every banking aspects. I wouldn't go anywhere else even if I was in a different country., I would still bank with FirstMark.

Their Peachtree bank statements plain sucks hard to read those statements