Innovate Loan Servicing Corporation in Fort Worth, TX

Full info about Innovate Loan Servicing Corporation in Fort Worth, TX

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Address: 6707 Brentwood Stair Rd #100, Fort Worth, TX 76112, USA
Phone: (817) 471-1200
Time Work Monday: 07:00-20:00
Tuesday: 07:00-20:00
Wednesday: 07:00-20:00
Thursday: 07:00-20:00
Friday: 07:00-20:00
Saturday: close
Sunday: close


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About Innovate Loan Servicing Corporation

This page contains all information about Innovate Loan Servicing Corporation in Fort Worth, Texas (TX), including address, website, phone number and reviews

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Review Innovate Loan Servicing Corporation

Derek Higgins | 2016-11-15 04:28:54
Just had some jerk named Marco call me and act a fool. Was completely unable to resolve my situation and started our relationship off on the wrong foot. Apparently it's not their policy to notify the customer within 30 days of purchasing loans from other companies. Needless to say he was unhelpful and got cussed out. I called back up and spoke to a woman by the name of Kristen that was extremely friendly and got my payment set up with no issue what so ever. She knows customer service. Marco doesn't know his head from a hole in the ground and I hope u read this review cause I'll still meet u in the parking lot. Fort Worth ain't but ain't 5 hr drive for me punk.
Priscilla Metcalf | 2017-04-20 00:24:56
Absolutely hate dealing with this company. The people that work there never put any notes in our acct & then we have to repeat what we've already told them because the auto dialer will call us 5 or more times a day where it's really annoying
Lady Grey Andrea | 2016-12-01 19:55:46
Very terrible customer service. The people who work here are ghetto and very unprofessional. ESPECIALLY THIS VERY RUDE HISPANIC WOMAN.They yell at you and they love to ARGUE with a customer. They put you on an auto dial when you've already paid your bill and they don't even apologize. IF YOU CAN AVOID IT, PLEASE DO NOT DO BUSINESS WITH THIS COMPANY. THIS PLACE CLEARLY DOES NOT CARE ABOUT PROVIDING GOOD CUSTOMER SERVICE WHEN THEY WONT EVEN TRAIN THEIR OWN EMPLOYEES TO TREAT PEOPLE WITH RESPECT. WE ARE THE CUSTOMER, WE ARE THE REASON YOU HAVE J0BS. I AM SOOOOOO GRATEFUL TO BE DONE WITH THIS COMPANY. MY NEW FINANCE GROUP IS WONDERFUL.
waymon francis | 2017-01-13 18:31:37
sorry finance company about to be ripped a new one hopefully i can own part of this company and FIRE EVERYONE IN THE BUILDING!!! SO UNPROFESSIONAL AND WILL BE ON THE BBB LIST TO CLOSE... oh under this fine print they dont report any payments to any of the 3 credit departments. DON'T TRUST THIS COMPANY OR WHAT THE TELL YOU!
Daniel Walling | 2017-02-15 20:22:46
Everyone i have dealt with here besides Mark, the senior account manager are fairly nice. Nice is about all. They seem to always have the wrong information provided the wrong information. I've been asking for printouts of my pay history and they say they can't provide it. I have set up Auto draft payments only to get called and told my someone else it didn't work. Then they set up Auto draft again, and I get calls it doesn't work. Then come to find out they can't set up Auto drafts. Apparently I have to do it online. It's always something with this company. Oh and screw mark!!!

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