Capital One Bank in Fort Worth, TX

Why are there no other branches in Fort Worth? It is no longer convenient to bank here. Seriously considering changing banks.

Absolutely AWFUL customer service from the notary person as well as the branch owner. They REFUSED to notarize a document that was in the complete scope of what was allowed. The Branch Manager refused stating that the document "might be a power of attorney" which if anyone knows you are allowed to NOTARIZE a POA. I will be closing my account and not using this bank anymore. When I told the Branch Manager I will come back and close the accounts she blew me off because she doesn't care to have me as a customer. I am filing a complaint with Corporate as well as the Secretary of State Notary Unit because this was completely uncalled for and not how a bank should treat their customers.

I am a Capital One Bank Fan, been a customer for years. I loved my branch in Lake Worth. Unfortunately they closed my branch and many others in Fort Worth. I really have to go out of my way, if I need a branch service or ATM. I ask Capital One to at least open some ATM services especially in the areas where they closed bank branches. Now I have to use a Wells Fargo ATM for cash needs. That's $3.00 a pop! I hope Capital One will respond to it's customers they left in neighborhood's like mine. Thank You, sincerely David!

Wish I could give less than 1 star. This is a check cashing store. Its no longer a financial institution.

Takes forever to talk to a banker. You guys need to hire bankers that actually know what they are doing instead of constantly going over to someone else to see if they are doing something correctly. No excuse for new hired people.