First Cash Pawn in Austin, TX

Looks like no one likes this place.

DO NOT TAKE YOUR BELONGINGS TO THIS LOCATION OR THIS CORPORATE THIEF COMPANY UNLESS YOU PLAN TO NEVER SEE IT AGAIN. MY COMPUTER WAS IN PAWN FOR OVER A YEAR AND EVERY 3 MONTHS THEY CALLED ME AND LET ME KNOW I NEEDED TO COME PAY MY PAWN AND THAT I DID EVERY SINGLE TIME. MIND YOU THAT 3 OF THESE PAYMENTS COVERED THE LOAN THEY GAVE ME AND I HAD MADE OVER 10 OF THESE PAYMENTS. THEY HAD ALREADY MADE WILL OVER $1000 OFF OF LITTLE OLD ME BUT THIS WASN'T ENOUGH SO RIGHT BEFORE CHRISTMAS WHEN ALL THEY HAD WAS CRAP ON THEIR SHELVES THEY DECIDE TO SKIP MY CALL TO LET ME KNOW I NEEDED TO PAY AND PULLED MY APPLE MAC BOOK PRO AND WIPED ALL THE DATA ON IT OFF. THESE WERE IRREPLACEABLE FILES OF PICTURES BUSINESS INFORMATION AND MY LIFE WHICH THEY KNEW THAT WHEN I TOOK IT IN BUT MY FAMILY WAS GOING THROUH A DIFFICULT TIME AND MY DAUGHTER NEEDED SOME THINGS SO I PAWNED THE COMPUTER HOPING THAT I WOULD SEE IT AS SOON AS I COULD. THEY CHOSE TO STOCK THEIR SHELVES WITH A NICE APPLE COMPUTER AND THEN WHEN I CALLED TO CHECK ON IT THEY TRIED TO LOOP ME INTO A $800 PAYMENT TO TAKE IT HOME BUT THEY FAILED TO TELL ME THAT THEY ERASED ALL OF MY INFORMATION. THIS TO ME IS THE WORST BUSINESS PRACTICES I HAVE EVER ENCOUNTERED AND I SINCERELY HOPE THAT THIS COMES BACK AND THEY LOOSE MORE AND MORE BUSINESS DUE TO THIS BAIT AND SWITCH SNAKERY THEY PULLED AFTER ALREADY DELETING MY ENTIRE PAST. I AM GOING TO POST MY STORY TO EVERY POSSIBLE REVIEW OR POST REGARDING THIS COMPANY, THIS LOCATION AND ESPECIALLY THE MANAGEMENT. I HOPE YOU HIT YOUR QUOTA FOR THE MONTH GUYS.

as far as pawn shops go they're great. staff has always been friendly. they offer me more money on my items them any other place. the manager Jennifer has always been helpful. they make calls when my items are close to up and have worked with me on occasion. other pawn shops would offer me 50 dollars for my gold diamond ring and they offered 150.

I bought my 5 year old girl a microphone here just moments ago. The sales girl assured me it was good to go. I get home and the thing is non functional. Not only is it non functional, it is literally broken inside electrically and physically. For a ten dollar sale you broke my daughter's heart tonight. I am so freaking pissed off. What the actual fucryingoutloud I'm going to be there Saturday morning beating down your doors.

Always very helpful and always gives me the cash I need. Great job and keep up the good work.