SC State Credit Union-Main Office in Columbia, SC

Awful customer service

Doesn't do shared branches?

As a public employee I used SCSCU for over 10 years. First for automatic withdrawals from my wife's paycheck for savings and then to repay an auto loan. Following retirement I neglected to monitor our account closely and the small balance we had maintained became much smaller due to an exorbitant monthly inactivity fee. I believe their fees in general are atrocious and customer service was not much better. I would not recommend SCSCU as a place to do business.

I have always used credit unions instead of banks and so I joined SCSCU when I moved to Columbia 4 years ago. I was reasonably satisfied with this place, despite having fewer branches and longer wait times than either of my previous credit unions... that is until they instituted a $10/mo fee for each of my checking accounts (my wife and I have 3 there). It is VERY POOR TASTE for a credit union to charge it's own members for basic services!!! I dread switching to another establishment as it will require switching many of my auto-pay accounts, but I will do it one day. Until then I won't be doing any more business with them than I absolutely have to.

not recommended. you can't make deposits at their atm and they're not open at all on saturdays. only redeeming quality is the tellers at the branch are sweet. but because i work every weekday like most ppl, i end up having to deal w their customer service ppl over the phone and every interaction has been an absolute headache and waste of time.