Franklin Mint Federal Credit Union in Broomall, PA

I use Franklin Mint for all of my business and personal banking needs. You're not still using a "bank"...right?

This is the worst bank I have ever worked with. I've attempted to close my accounts multiple times in person, over the phone, in writing and email. I was told they were closed and after 3 years they are STILL open. I found out they were still open through a hit on my credit report because someone is using one of my accounts. The customer service is useless and always rude. I'm one step away from hiring a lawyer ensure all ties have been cut from this financial institution forever.

First time credit union user. Always worked with the banks for 30 years. Many of the banks today should model the level of customer service like this credit union. They go above and beyond the call of duty of just plain good customer service. They make you feel like you are the only customer and like family. Oh yeah and forgot to mention, commercial mortgage rates was 1.5% lower than TD Bank @ only 4.5% and a business line of credit also under 5% when TD turned me down. 5 Star all the way, cudos to Clara & Irina for running such a great professional personalized customer service experience. You guys are the BEST !!!!