This page contains all information about Univest Bank and Trust Co. - Blue Bell in Blue Bell, Pennsylvania (PA), including address, website, phone number and reviews
Alec Acuff | 2016-08-24 21:40:46
To make a long story short - I inadvertently accumulated $935 in fees within a few weeks on my Univest checking account. It was an oversight on my part that I addressed the issue as soon as I was aware of what was going on. I went to the branch manager, Deb, to take responsibility for my mistake and take preventative action so it wouldn't happen again. I requested for her to waive the fees which she was unwilling to do. To me, and pretty much anyone else on this planet, $935 in fees is downright outrageous, especially when my account has been in good standing for years. Instead of working with me, she takes the spiteful "high school principal" route. I felt as if I was being punished and reprimanded for my oversight. I've dealt with many companies/banks and my experience with Univest was downright embarrassing. Instead of feeling like a valued customer, I ended up being a quick buck for them. It took going to the VP of the bank to make any headway and still, they were stubborn as they come. A very disappointing and discouraging experience overall. I will be taking my business elsewhere and I would highly advise to everyone to do the same.