This place is so much better under the new ownership. I had visited the USA pawns in the Portland area a few dozen times over the past 4 years, and until recently I was always unimpressed. The new ownership has really made the attempt to reform all the bad habits and displays that were the constant normal before. I've always find it pretty tacky when employees say 'we want to be best,' but these people might actually mean it.
KNIGHTS OF THEE | 2016-12-13 23:26:57
What a miserable atmosphere. They enjoy yelling at customers & telling them to leave or be arrested. Not at first, but after they have your items.... they even complained they always get "hostile" phone calls. hmmm wonder why ^_^ They damaged my music equipement & kept over $1750.00 worth of gear because I lost my pink slip. Go to a locally owned pawn shop & be treated much better
ERr FromFB | 2017-01-31 20:20:20
I needed a $20 loan but that's not the point. I was referred to this place as somewhere that excepts anything of value, WRONG! I brought in a pair a completely brand new 700c Wheels still wrapped never mounted. (Yes the were built) I paid $80 dollars for the pair but they're worth $225 And, they refused to even check the value meaning they not only fail to understand the bike market in Portland (which is retarded) but they lost the chance to gain a new customer.
Scott Powers | 2017-03-15 12:25:39
One of the best pawn shops in Portland. They don't always offer the highest loans on your stuff but still better then a lot of the scammers in Portland. Decent selection of stuff at decent prices. Awesome staff! I came in here once when I was in a jam needing gas money and took in my GPS, they said it wasn't worth much and couldn't really take it but then the guy behind the counter met me outside before I left and just gave me 10 bucks to be nice!!! Dont get that everyday
Richard Gilliam | 2017-03-17 08:22:44
Our best experiences are with businesses that treat you with great respect and consideration. USA Pawn not only does that, but they have a fantastic selection of items. Special shout out to their Store Manager Ben Johnson, and J.D. The whole customer service vibe made you feel like they valued you as a customer, and not just a transaction. I highly recommend them!