Xerox Federal Credit Union in Rochester, NY

TERRIBLE service, TERRIBLE machines. I tried to make a deposit to their ATM last night and it malfunctioned. When I went inside the today to retrieve my money, they just looked at me like it's out of their hands and that I need to call the 800 number on the back of their card. I called the 800 number and they told me the whole thing needs to be handled through the central office and that it could take days to get my money back. The worst part about it is that they knew their machine was broken (indeed, there was a technician at the scene working on it) but they still refused to do anything about it. AVOID.

All these local numbers are wrong. I can't reach the 800 # or the local numbers. XFCU's service has declined so much in the last few years.