This page contains all information about River Valley Credit Union in Grand Rapids, Michigan (MI), including address, website, phone number and reviews
Rachel Sargent | 2016-03-26 15:45:03
All the staff is professional. They accomplish everything I ask them to do.
Cory Morgan | 2016-03-01 18:50:05
I have had the distinct displeasure of having to attempt to work with this credit union on multiple occasions. On only one of these occasions did something actually get accomplished. Here's the thing: I know that, as a credit union, you have certain rules and obligations you need to follow. I also know that many times, I don't know what those are. Thus, being told 'no' about something is acceptable. What is not acceptable is treating a potential customer like they are a massive waste of your clearly precious time. As someone who works in consumer care and has worked in that field longer than many, I can honestly say that if I ever treated a potential customer/client in the way I was treated (again, accepting that I couldn't do something but standing against mistreatment of individuals), I would have lost my job a long time ago. Addendum: I am only speaking in regards to this specific branch. The one in Ada and the one in Lowell are highly reputable, and I would strongly recommend them.
Edward Wilbur | 2017-03-09 16:32:50
I like going to my bank,the people are professional and always greet you by your name