Heartland Home Mortgage in Grand Rapids, MI

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Heartland Home Mortgage
Address: 3940 Peninsular Dr SE # 200, Grand Rapids, MI 49546, USA
Phone: (616) 974-9105
Site:http://www.heartlandhomemortgagellc.com/


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This page contains all information about Heartland Home Mortgage in Grand Rapids, Michigan (MI), including address, website, phone number and reviews

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Review Heartland Home Mortgage

Randy B | 2016-10-26 19:43:34
At first Jon was great, returned phone calls and did everything that was expected of your Mortgage company. I asked many times to get my rate locked and he said to wait and see if they drop. Finally after numerous times asking he locked at a very good rate. After locking the rate Jon was harder to reach. I would call his cell phone and it would be sent to voice mail. I would call back to the office and he would answer. Many times I asked if there was a problem. The only time he would call me back was Friday after 5:00PM. It seemed he was avoiding me. Everything was complete on the application, per Jon, but we were waiting for the appraisal. After 3 weeks I called and again the return was Friday after 5:00pm. Jon stated that my home appraisal was lower than my estimate and after asking questions why he said he would look in to it but had to give me different a higher rate. He promised to have the appraisal reviewed but never did what he said he would. His advise was to sign at the new rate or not do anything. I went to a new mortgage company and didn't tell them anything but that I stopped a mortgage in process. They gave me the same rate as Hartland and the appraisal was 37,000 higher than Hartland.
Jeremy Scherer | 2016-11-24 00:17:50
Brett VanHeulen at Heartland Home Mortgage helped me secure a loan on an investment property. He was great to work with, and made the mortgage process easy. Communication was fast, and he was always able to answer all of my questions. I'm 100% happy with my mortgage and Heartland's service. I would use them again and recommend them to anyone shopping for a mortgage.

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