Devon Bank in Chicago, IL

Functional. I started an account here two years ago and haven't had any issues with everyday banking. I haven't needed to use Devon Bank for any other service. Their hours are a bit limited and it's a bit of a hike to get to their location since I moved, but I really have no complaints about banking here.

We have used Devon Bank for our commercial banking for over 20 years. Convenient locations and drive-up banking are a plus. Someone is always available to answer any questions or concerns. Never have had a bad experience with customer service or tellers. They are very involved in the community and the needs of their customers.

WORST BANK EVER!!! The 4 prev. POOR reviews are spot on. I tried to deposit into saving plus checking and asked for teller to look up my account numbers, she made mistake on checking slip and made new slip FOR SAVINGS without me noticing. she deposited 5k into savings and I paid checks assuming she can read. I now have several late payment and overdraft fees (+ negative to my credit) associated with her incompetence. Many times ive had issues with brainless employees regret I didn't switch sooner. Their online banking and phone teller systems are a joke. The place is outdated and STINKS. The safe box area downstairs was leaking water from ceiling just 10Ft from the boxes :0. This manager cost them a customer of almost 10yrs today and I hope she keeps scaring off all the customers so they can shut this dump down already. I haven't met a single competent employee at this place.

I went here one day to open an account. There was nobody ready to acknowledge me, and I wasn't sure what to do, so I asked a personal banker what I should do. She asked me to sit down. So, I sat. I sat for 25 minutes without any further acknowledgement. I wouldn't have minded waiting if someone had simply said "Sorry for the wait! Be with you soon." As I waited, I noticed that there were a couple of personal bankers at their desks, not helping people. None of them acknowledged me at all. I gave up, and simply left. Imagine if that's how a person is treated who is trying to start an account, how do they treat people who are customers?

this is what I think about Devon Bank. Nice a friendly service very attentive and helpful to any wake in customers. I had a car lone in 1999 with them and the interest rate was very nice for a first time buyer. Now I have a small business and I am back with my first time bank. I recommend every one to support the community bank in there community... that will help each other out.Feels like home....Nice and sharp and professional staff... very respectful and attentive to all clients... this is a BANK not a STOCMARKET... it is honest and helpful to all local home and business owners in the community... This is my bank my home my community