Citizens Bank Supermarket Branch in Wilmington, DE

On 3/3/17 l briefly left my Social Security Disability debit card in the ATM which kept it. The previous week my wallet was stolen and one of the first things l got was a new card to both access funds and provide info for a new state ID. When l went to retrieve my card the manager, Efran Massanent explained l needed a state lD. I am a 60 year old cancer patient who walked there. Even though l had several documents from Social Security, mail, health insutance cards etc. he refused to see them. He was rude and intimidating frequently cutting me off mid-sentence. They have me on camera using my card. I have prescriptions to fill and no groceries until Tuesday. His response was "I'm not loosing my job over this". There are important medications due to my condition that l am denied until Tuesday. All they needed to do was review the video. I have no medication or food for the next four days. Thanks Efrim!