Discover Financial Services in New Castle, DE

Discover is really great, use them for Discover Card, Savings, Checking, & CDs. Always positive when dealing with them, plus they have good savings rates compared to other banks and credit unions.....

It's that time of the month, bills. I opened the app and started to setup payments. For whatever reason I set it to overpay the balance. Being close to Christmas and stretching the budget I called to start from scratch. Wow, the lady I talked to was so kind, so helpful, laughed and joked with me. Made me feel like a friend over a customer. I know enough to know you don't get that much anymore and even here, she's probably one in a few. I might never get to speak with her again but she helped me smile and laugh at a time it was very much needed. Thanks so much, Cheryl, I believe was her name.

amazing company with great rewards and friendly customer service willing to help with all issues. very quick and to the point. very happy with my discover card

Mostly happy with them. The main reasons are they from a credit card stand point they are really good. From a security stand point they are also pretty good. The interest is not bad. They gave me a chance when others would not. My biggest issue is the disputes department. Without making this a long diatribe. The disputes department might as well not be there. They are not good with disputes at all in my opinion. I have had 2 in 12 + years as a card holder. The 1st while partially shame on me. I should have taken that receipt from the gas pump. The 2nd was handled ineptly on their part and the more I discussed it with them patiently and not so patiently. They only have sorry for the inconvenience but they did their job. Admittedly wrong at 1st. They stand on they did there job. Having serious thoughts of moving on