Phil Long Kia in Colorado Springs, CO

Full info about Phil Long Kia in Colorado Springs, CO

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Phil Long Kia
Address: 1020 Motor City Dr, Colorado Springs, CO 80905, USA
Phone: (719) 425-2770
Site:http://www.phillongkia.com/
Time Work Monday: 09:00-21:00
Tuesday: 09:00-21:00
Wednesday: 09:00-21:00
Thursday: 09:00-21:00
Friday: 09:00-21:00
Saturday: 09:00-21:00
Sunday: close


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About Phil Long Kia

This page contains all information about Phil Long Kia in Colorado Springs, Colorado (CO), including address, website, phone number and reviews

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Review Phil Long Kia

Dan Rubin | 2016-12-15 21:46:21
This is my personal opinion and experience after coming in with my friend for a recall, I will let you decide if this is ethical "up-selling practice"; posting word for word on the work order with my comments in [ ]: 1. change engine oil and filter (found engine oil to be dirty) [it's engine oil...derp!....oil changed less than 1000 miles ago] 2. replace rear wiper blade $37.50 [nope...$12.75 for high end blade at local store] 3. perform power steering system fluid exchange service (found steering fluid to be dirty or contaminated) $94.95 [ slight discoloration but not dirty, and definitely not contaminated] * I believe fundamental honesty is the keystone of business. Quote - Harvey S. Firestone
Ayesha Bogart | 2016-12-09 20:59:48
THE COLORADO LEMON LAW does not Apply to USED CARS: and Phil Long Kia counts on it! The car has had 3 power steering pumps replaced (with no significant improvement), Two o2 sensors were replaced, the back lock replaced (and no longer operational), check engine light remains lit, and the stability control light is on. The car was taken back to the dealership this last time to allow them one final chance to indemnify their valued customer completing the necessary repairs. (Seeing as they asked me to write this review, I finally obliged). THE ONE STAR RATING (wish it could be lower): I got a free oil change (or just a window sticker), a gift card for a free car wash and referral to get my car fixed at another dealership from Greg, the Phil Long Kia service manager. Phil Long Kia: Why do you sell cars and service contracts/coupons for vehicles that Greg and his team are unable to service? Is this best business practice you can offer to the military or anyone else?
Regina Gutierrez | 2017-01-15 06:44:43
Worst sales ever! The sales rep Karl is a phony liar. We applied for a car that we wanted and the next day he sent me pictures to my phone saying here is your car congratulations. He also sent me the vin for insurance purposes.I have the texts to prove it! Later on in the week I received a call from him and the finance department telling me I was approved for a used car, a different car one I never saw or picked out, a car I never wanted nor did I even request. A car that is way over priced for being used. I didn't realize when you go to a dealership they pick the car of their choice that they think you want. So when I stated to the finance officer and Karl that I am confused and I was told I got approved for the one I chose I was yelled at and disrespected and was told " its not about what I want its about what I need". I am sorry I didn't realize that you had the authority to decide what I "need" considering I am the one making the payment. I am the customer they have no right to yell at me or disrespect me. Sales reps should NOT be allowed to give false information. Further more this place is horrible and I do not recommend them.
Jessica Rosado | 2017-02-26 23:50:51
Ty was professional and accommodating to my service needs. He regularly communicated with me for status updates and called me with ETA of when my car would be ready so I didn't have to wait.
Lauren Foy | 2017-02-17 18:14:46
The staff are friendly and helpful. There's a nice waiting area with comfy chairs, coffee, and pastries. The services can be pretty expensive.

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