This page contains all information about Banc Home Loans in Irvine, California (CA), including address, website, phone number and reviews
Liz Hawkins | 2015-12-22 06:31:25
I worked with Khaled Trabulsi, TERRIBLE EXPERIENCE!! He actually contacted me after reading a co-workers email that I had contacted. He told me his co-worker wasn't there & he would help me. I went for a refinance of a second property. He said from day one it wouldn't be a problem. He told me he would send me a lift of items needed within 30 minutes...never received the list until the next day. He stated he "forgot to push send." Next day I sent him everything & anything he would need... he said he'd have approval for me by end of day....Nothing...crickets. I called the next day & he apologized giving another excuse and said he would get back to me that day. Once again...crickets! Again, I called the next day, no answer...Called the following day, he answered & swore he would have an answer for me that day...nothing!! At that point, I knew it was time to move on as this loan agent was completely USELESS. He still (3 weeks later) as yet to call me... So unprofessional! A company that takes all your personal information & then never contacts you again should be SHUT DOWN! That should be illegal...Terrible company! F- from me
Stephanie Hanson | 2016-12-16 06:31:08
Stay away. Do not trust them. Savy Voeun is a scattered brain, incompetent Sr Loan processor. Her boss Justin Terran is a complete liar. If there is one thing they are good at it is not doing what they say they will do. After 2 weeks of them saying my money will be refunded I have yet to receive my money. I was just told by Justin Terran he will no longer respond to my abrasive emails or phone calls. What a shocker...so what else is new. Give me my money and I'll stop emailing and calling. They deserve zero stars.