NOVA® Home Loans - River Road Office in Tucson, AZ

I just recently got a mortgage with Nova Home Loans via Paul Volpe and the Volpe team for my second home. I had the best experience dealing with Paul and his team, they truly set the bar for customer service when buying a loan. They are always easy to get in contact with, and quick with answers. I would email Paul and he would respond within minutes, even when i knew he was on vacation. The home i purchased was a short sale that took months to close on, i was very specific on a time frame of when i'd like to close once the ball got rolling and Paul was able make it happen even BEFORE that. My previous loan officer on my first home left much to be desired, unorganized and frustrating at times....Nova and Paul made everything easy and honest. If customer service is important to you and you're looking for a professional, friendly, no nonsense mortgage broker i highly recommend Paul Volpe.

I cant say enough terrific things about Blaine Staggs who handled my my mortgage! (closing was last month). Over a 2 year period, I had numerous contacts with Blaine (it took me that long to find the right property!), and I was consistently blown away by his professionalism, knowledge, honesty, and amazing customer service! When I had questions or concerns re the mortgage process (which for me was frequently since I’m overly thorough!), Blaine was always available by phone, or to meet in person. And if I left a phone message or sent an email, he would always get back to me within several hours. He even made himself available evenings and weekends, on those few occasions when my concerns were of a more urgent nature. And throughout this entire period, Blaine was pleasant to deal with -- easy going and patient with my numerous questions. Also, compared to other loan officers whom I interviewed, Blaine never pressured me to go with nova for my mortgage. In fact he was completely comfortable with my shopping around -- welcoming the opportunity when possible to deliver a comparable mortgage. All in all, I have never met anyone as conscientious and great to deal with as Blaine Staggs -- I guarantee you that you will not be sorry!