TCF Bank in Phoenix, AZ

Friendly, fast and very professional. Also the bath is CLEAN!

Great group of people

Banking there 6 months and I usually don't have any issues. However, this past Friday I pulled some cash out of my account and was issued a fake $50 bill. I wasn't aware of it until I went to a merchant and was told my money was no good. To their credit my money was exchanged, but the branch manager gave me a condescending attitude and tried to deny any wrong doing on the part of the branch. Either they are incompetent or shady, either way I'm taking my money out of there. It may seem like an overreaction, but I could have been in serious trouble. I opened the account to avoid monthly fees, but I will gladly pay them to never be put in that position again.

This bank is the worse bank ever. Bad customer service, not willing to work with you if you get fees. Also highest fees I have ever seen. I do not recommend getting an account with this bank. Not only that they are few and far between. They are not a lot of branches. They break promises and do not follow through on products and services that were promised. I had to give them one star, but to be honest if I could give them zero stars I would definately have done so. DO NOT BANK WITH THIS COMPANY. THE WORST.

Used to be open seven days a week, early and late. Not anymore. Great customer service usually, but that's about the only upside of this bank