Arizona Federal - Ahwatukee in Phoenix, AZ

Full info about Arizona Federal - Ahwatukee in Phoenix, AZ

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Arizona Federal - Ahwatukee
Address: 15625 S 48th St, Phoenix, AZ 85048, USA
Phone: (602) 683-1000
Site:https://www.arizonafederal.org/
Time Work Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: close
Sunday: close


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About Arizona Federal - Ahwatukee

This page contains all information about Arizona Federal - Ahwatukee in Phoenix, Arizona (AZ), including address, website, phone number and reviews

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Review Arizona Federal - Ahwatukee

Tim Tucker | 2016-02-11 21:30:04
Jesse fixed a problem 3 others told me could not be done ! Not only did she fix it she did it in less than 15 minutes !!! Thank you Jesse !!!
M Simpson | 2013-02-15 22:59:19
If you see my distribution, I do not like to give bad reviews. Assume when you speak with someone that they are giving you wrong information, not factual information or are flat out unwilling to help find out factual information. Write down who you spoke with the date and time on every transaction. I have been a customer for over 20 year with this bank. After a refinance and a pay off on a second mortgage I spoke with a customer service representative that said our line of credit was not closed, only paid off. I asked are you sure? She said yes. This was good news. I transferred money into my personal account separate from my husbands account (we have separate accounts) he is the one who signed the pay off with Chase and gave permission to pay off Arizona Federal. I did not sign that paperwork. After thinking I was still able to use my line of credit, I paid off all outstanding credit cards and other property taxes. I drew $6,000 on a $70,000 line of credit. Without permission and or notification they took all funds from both my saving and checking leaving me with a -3 balance. They did say they were sorry. Sorry does not pay my mortgage payment. Bottom line they were not authorized by me, to take funds from my an account, on a line of credit that they failed to close and freeze, that I was told was still open. You do not expect your bank to steal from you. At the very least I should have been informed of their error, before they left me with a negative 3 dollar balance. I have an 820 credit score, have had two auto loans, two lines of credit and never have been late even one day. They simply do not care.
Margarita Wood | 2017-04-05 05:53:44
Good service.
Anthony Bocchini | 2016-03-15 19:37:02
Terrible experience with this credit union!! I went in and opened an account with AZ Federal credit union and deposited my payroll check and some cash into my new account. I was told at that time that some new accounts have a 7 business day hold on checks but if it's a payroll check I simply would need to provide the paystub and the funds would be released within a matter of a few days. Well here we are on day 6 of the hold and I have no access to my money and cannot even buy groceries because they won't release my check or even partial funds even though I have now called numerous times explaining my situation. There is no reason the funds are being held. I work for a very large well known organization and for the funds to be held this long is a joke. I even called the issuing bank myself and they had no problem verifying the funds and said that AZ fed needed to just call them to clear it but when telling AZ fed this they simply refused. They are incredibly rude and insensitive about the whole situation. I can't even close my account until the funds clear but trust me when I say I will be closing the account and telling everyone I know to stay away from AZ Federal Credit Union!!
Saffron Phoenix | 2017-02-03 18:56:26
I have had this bank for over 10 years, and they have been great! I was working 2 full-time jobs to pay my bills for 4 months straight; I went in one Saturday close to closing time, and they stayed to work out debt consolidation for me. I was able to go back to working just one job, and AZFCU also took on my car loan for a very low interest rate. I do not have the greatest credit, but they have been working with me to help me get my credit score up, and they even have IRA planning assistance, which I will be checking into further in the future. Additionally, I absolutely love the phone app that allows me more control of turning on or off my debit card, and permitting or denying certain types of transactions. There is even a setting to disallow transactions when my phone is not in the area the purchase is being made at. I haven't always had great customer service there, but when I have, they've gone above and beyond to rectify any issues. This bank has been wonderful to me, and I will continue banking with them.

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